Lisa Cambiotti has emerged as a standout leader in customer service management at Viking SupplyNet, the distribution division of Viking Group, Inc., a global authority in fire protection solutions. With a career defined by strategic vision, operational excellence, and team empowerment, Cambiotti has strengthened the company’s reputation for seamless service and innovative support to independent fire sprinkler contractors nationwide.
Viking SupplyNetprovides a full spectrum of fire protection products, from sprinkler heads and valves to piping systems and specialized accessories, sourcing both from Viking Corporation and other trusted manufacturers. The company’s Parsippany, New Jersey branch serves as a crucial hub, ensuring contractors in the region receive reliable, on-time delivery. Beyond supplying essential products, Viking SupplyNet enhances project efficiency with full-service pipe fabrication, including threading, grooving, and welding, often delivering materials pre-bundled and ready for immediate installation.
Under Cambiotti’s guidance, customer service at Viking SupplyNet extends beyond traditional support. She has implemented systems to streamline communication, optimize order processing, and ensure contractors can access both the right products and guidance when they need it. Her leadership emphasizes empowering teams across the organization, fostering a culture where customer satisfaction and operational precision intersect. Cambiotti’s work reflects a broader trend in industry leadership, where effective management combines technical knowledge, logistical coordination, and people-focused strategies.
Established in 1988, Viking SupplyNet operates more than 30 locations globally, with its New Jersey branch acting as a strategic regional hub. The company’s digital platform, SupplyNet.com, offers a suite of online tools for contractors, including product ordering, shipment tracking, and access to training resources. Cambiotti has been instrumental in integrating these digital capabilities into daily operations, helping the company maintain its edge in an increasingly competitive landscape.
Viking SupplyNet’s product range encompasses virtually every component a fire sprinkler contractor might need, including pendent, upright, sidewall, and concealed sprinklers; control, alarm, and check valves; piping and support systems; mechanical fittings and couplings; fire department connections; and specialty hazard equipment. Fabrication services allow customized solutions for both residential and large-scale commercial projects, ensuring flexibility and precision. This breadth of service demonstrates Viking SupplyNet’s commitment to being more than a distributor—it is a partner in safety and operational success.
Cambiotti’s approach to leadership is particularly noteworthy in balancing global standards with local responsiveness. The Parsippany location exemplifies this, providing tailored solutions for New Jersey contractors while aligning with Viking Group’s century-long legacy of fire protection expertise. Her focus on cultivating a knowledgeable and engaged workforce ensures that customers receive personalized guidance alongside world-class products, a combination that strengthens both client relationships and project outcomes.
As Viking SupplyNet continues to expand and innovate, Cambiotti’s role exemplifies how strategic customer service management and operational leadership drive both growth and satisfaction. From overseeing daily operations to championing digital transformation and team development, her work underscores the importance of skilled, adaptive leadership in specialized industries. For contractors and stakeholders looking for comprehensive support and expertise in fire protection, Viking SupplyNet stands as a model of reliability, innovation, and service excellence. More details about their offerings and services can be explored through Viking SupplyNet.
